Effective Date: 16-09-2023

Introduction

Welcome to Companion SOS, a mobile application designed to provide safety and assistance in emergency situations. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our mobile app. By downloading and using Companion SOS, you consent to the practices described in this policy.

Information We Collect

1. Camera: We request permission to take pictures and videos when you use the app’s emergency features. This is used to capture images or videos that may be relevant to your safety.

2. Location: We access your precise and approximate location only in the foreground to provide accurate assistance during emergencies. Your location data is transmitted to our servers to facilitate emergency services.

3. Microphone: We request permission to record audio during emergency situations to capture important sound information that can be used for your safety and assistance.

4. Telephone: We request permission to directly call phone numbers for contacting emergency services and your designated emergency contacts.

5. Other: We may request additional permissions for controlling vibration, running at startup, and preventing your phone from sleeping to ensure the functionality and responsiveness of our app. We also request permissions for viewing network connections, displaying notifications as full-screen activities on a locked device, showing notifications, and receiving data from the internet to provide essential features and updates.

How We Use Your Information

– We use your location data to send help to your precise location during an emergency.

– Your audio recordings may be used to assess the situation and provide assistance.

– We use your contact permissions to initiate calls to emergency services and your designated contacts.

– Other permissions help ensure the app functions smoothly and provides timely notifications.

Data Security

We take data security seriously and implement appropriate measures to protect your information from unauthorised access, disclosure, alteration, or destruction. Your data is stored securely on our servers.

Data Retention

We retain your data for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

Policy Changes

We may update this Privacy Policy to reflect changes in our data practices. We will notify you of any significant changes via the app or other means. Continued use of Companion SOS after such changes constitutes your consent to the updated policy.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your data, please contact us at info@rastelx.com.

By using Companion SOS, you acknowledge and agree to the terms outlined in this Privacy Policy.